A lot of small business owners tell us the same thing — “Yeah, we’ve got a website… but it’s not really doing much.”
And fair enough — websites can easily turn into a “set and forget” kind of deal. But here’s the thing: if your site isn’t helping bring in leads or bookings, it’s probably holding your business back.
Let’s take a look at how we helped Complete Renovations turn things around.
The problem: A site that looked fine, but didn’t perform
Cyrus, who runs Complete Renovations, came to us with a website built on a DIY-style platform from another provider. It looked okay at first glance, but dig a little deeper and there were a few common issues:
No clear call to action (people didn’t know what to do next)
Slow loading, especially on mobile
No quote request form or booking system
Zero follow-up with people who’d shown interest
His words:
“We were paying monthly, but it wasn’t actually doing anything for us.”
What we changed
We don’t do cookie-cutter websites. Everything we build is based on the results a business wants — whether that’s more enquiries, more bookings, or a smoother process overall.
Here’s what we changed for Complete Renovations:
✅ A mobile-friendly layout that loads fast
✅ Quote request forms front and centre
✅ Clear CTA buttons across all pages
✅ Email automation for lead follow-up
✅ SEO basics to help them get found online
The result? Steady leads and better jobs
Within a month of launch, Cyrus and the team started seeing regular enquiries through the new site. Not just more leads, but better ones — people who were ready to book or get a quote.
The follow-up emails kept those leads warm, and saved the team time chasing people up.
“The site finally feels like it’s working for us. We’ve had way more enquiries, and the follow-up emails save me heaps of time. Super stoked with how it turned out.” – Cyrus, Complete Renovations
