A Small Team With a Big Network
- Home
- The people behind Web8
The People Behind Your Results
A Small Team. A Big Network.
Web8 is built around a simple idea: give every client access to the right people for each job. We have been working with Kiwi SMEs since 2019, and over that time we have learned that no single person can be great at everything. So we built a team that does not try to be.
Your day-to-day contact is part of our NZ-based team, people who understand your business, speak plain English, and are easy to get hold of. Behind the scenes, a specialist offshore team handles the technical heavy lifting, from SEO and development through to content and paid ads. You get senior thinking on your account without the big agency price tag.
Recharged by nature. Showing up fully for you.
John Benschop (Founder)
Yes, that’s me in my happy place. I started Web8 because I saw too many good businesses getting let down by agencies that spoke in jargon, overpromised, and underdelivered. With a background in sales and commercial strategy, I bring a business owner’s perspective to everything Web8 does. When not working, you’ll find me out in the bush. That love of the outdoors keeps me grounded and reminds me what really matters: doing the work, doing it well, and enjoying the journey.
Jolly W (Admin Guru)
Jolly is the person who keeps everything running smoothly behind the scenes. She’s the kind of organised, detail-focused professional who makes sure nothing slips through the cracks, whether that’s client onboarding, scheduling, invoicing, or keeping the team on track. As a mum of three with a teenager, a preteen and a primary schooler, Jolly knows all about managing chaos with a smile. That ability to stay calm, prioritise, and get things done is exactly what makes her so good at what she does for Web8 and for you.
Sri N (CS Boss Lady)
Sri is the heartbeat of our customer experience. She’s experienced everything New Zealand has to offer, from the Far North down to the South Island, and that genuine connection to this country and its people is reflected in every interaction she has with our clients. Sri understands what Kiwi businesses go through because she’s seen it first-hand. She takes real pride in making sure every client feels heard, supported, and looked after. If something needs sorting, Sri gets it sorted.
Customer Experience Team
While customer experience is something the whole Web8 team takes seriously, we also have a dedicated team of CX specialists working alongside us.They’re based offshore but work NZ business hours, so you get responsive, timely support without any gap in service.
This team handles client communications, support requests, and follow-ups, making sure every touchpoint with Web8 is a good one. They’re trained in how we work, they know our clients, and they care about getting things right.
Our Consultants
Your Web8 consultant is a local business person with real commercial experience. They get to know your business, help you decide what’s worth doing, brief the Web8 team on your behalf, and stay across how things are tracking.
They understand your market, translate your goals into a clear plan. No jargon, no runaround, and no disappearing after sign-off.
Every consultant in the Web8 network is backed by the same NZ-based team and specialist partners, so the quality of delivery is consistent regardless of who you work with locally.
Why We Do What We Do.
We started Web8 because we kept seeing the same thing: good businesses getting burned by digital agencies that overpromised, used confusing jargon, and delivered very little.
We wanted to do it differently. No geek speak. No being passed around between account managers. Just straight-talking advice, honest reporting, and work that actually moves the needle for your business.
We do this by working with a carefully chosen network of specialists, You get the benefit of a full-service agency without the full-service price tag.
The people behind the scenes
Web8 works with a hand-picked group of specialist partners. Each one was chosen because they’re genuinely good at what they do, they understand the New Zealand market, and they share our commitment to delivering real results. Here’s who they are and how they work with you.Â
Your dedicated CX lead handles all of that for you. They take your requirements, translate them into a clear brief, and pass them on to the right team. They stay across progress, manage any feedback, and make sure nothing gets lost in the handoff. You deal with one person. They deal with everyone else.
Graphic Design
Our graphic design work is led by an experienced founder who has spent years building a team that understands what works for a New Zealand audience. Good design isn’t just about looking sharp. It’s about communicating clearly and building trust quickly, and that’s exactly what this team delivers.
He is passionate about the outdoors. So you will likely find him out on the water chasing the next catch. That same instinct for reading conditions, knowing when to hold and when to move, shows up in how his team approaches every brief
Content Writing
Our content lead has built her team carefully, bringing together writers who can adapt to different industries and audiences without losing clarity or voice. What sets her apart isn’t just the quality of the writing. It’s the process she’s brought to Web8.
She’s taught us the right questions to ask before a single word gets written. That discipline means the content her team produces isn’t just readable, it’s purposeful. It works harder because it’s built on a proper brief.
Web Development and Design
A great-looking website that’s slow, hard to navigate, or breaks on a mobile is worse than no website at all. Our web development and design partner build sites that load fast, work across every device, and are structured in a way that makes it easy for search engines to find and rank them.
This is a team that takes their craft seriously. They’ve worked across a wide range of industries and business sizes, so they bring genuine experience to every project, whether it’s a clean five-page site for a local trade business or a more complex build with e-commerce, booking systems, or custom integrations. They’re reliable, communicative, and they hit their deadlines.
SEO and Google Ads
Search engine optimisation and Google Ads move fast. Algorithm updates, policy changes, new features rolling out with little notice. Getting this wrong is expensive. Getting it right, consistently, requires a team that’s fully dedicated to staying ahead of what’s changing and why.
Our partner leads a large, capable team that does exactly that. They’ve built their reputation on technical rigour and staying current, not just following trends but understanding the mechanics behind them. They handle our clients’ SEO and AdWords campaigns with the kind of depth and attention that a small local agency simply couldn’t sustain. The results speak for themselves.
Why We Work This Way
Hiring specialists in every discipline full-time would push our prices well beyond what most SMEs can justify.
By working with trusted partners who are best in class in their field, we give you access to a much deeper bench of expertise than a typical small agency could offer, at a price that makes sense for your business.
Your Web8 contact manages the relationships, the briefs, and the quality. You just see the results.
There Had To Be A Better Way
We think by using best-in-class contractors we have found it. So how does this work? Simply we have great relationships with contractors and service providers who are best in class.From SEO, Web Desing, Automation, AI Chatbots, email marketing, we chose these partners because they not not only share our vision of a great customer experience but bring a scale we could not otherwise have without significant price increases. We keep our costs low and scalable giving you the benefits of using best in class experts. We have access to a global team of over 350. Our Experience Experts are there during normal business hours liasing to give you the Best Website Deverlopment and most cost effective search engine optimisation available. Many of our customers are often on the tools during the day. Yes we are available outside office hours, by arrangement!